Partner Policy

Welcome to Kanha Universe. This Partner Policy outlines the terms, expectations, and guidelines for individuals and organizations seeking to collaborate with Kanha Universe as partners, agents, distributors, resellers, or affiliates. By engaging with Kanha Universe in any partnership capacity, you agree to comply with this policy.

1. About Kanha Universe

Kanha Universe is a devotional luxury brand offering handcrafted, voice-enabled Kanha Ji (Lord Krishna) dolls and spiritual gifts. Our products are rooted in devotion, craftsmanship, purity, and cultural authenticity.

2. Eligibility for Partnership

  • Be legally eligible to conduct business in their respective country or region
  • Share values aligned with devotion, integrity, and brand respect
  • Have relevant experience in sales, distribution, retail, gifting, spiritual products, or luxury goods (preferred)
  • Maintain ethical business practices

Kanha Universe reserves the right to approve or reject any partnership application at its sole discretion.

3. Types of Partnerships

  • Sales & Commission-Based Agents
  • Distributors & Wholesalers
  • Retail & Online Resellers
  • International Market Representatives
  • Corporate & Gifting Partners

Specific commercial terms will be defined separately in a written agreement.

4. Partner Responsibilities

  • Represent Kanha Universe with dignity, devotion, and professionalism
  • Communicate accurate product information, pricing, and policies
  • Follow approved brand guidelines, visuals, and messaging
  • Avoid false claims, misrepresentation, or unauthorized discounts
  • Protect brand reputation across all platforms and interactions
  • Share customer details only with consent and in compliance with data protection laws

5. Brand Usage Guidelines

Partners may use Kanha Universe trademarks, logos, images, and content only for approved promotional purposes.

  • Do not modify logos, product names, or spiritual references
  • Do not use brand assets in misleading, offensive, or inappropriate contexts
  • Do not associate Kanha Universe with conflicting brands without written consent

All intellectual property remains the exclusive property of Kanha Universe.

6. Pricing & Payments

  • Pricing, commissions, margins, and payment cycles will be defined in individual agreements
  • Partners must adhere to Minimum Advertised Pricing (MAP), if applicable
  • Unauthorized price undercutting may result in termination

7. Order Fulfilment & Shipping

  • Shipping responsibilities will be clarified per agreement
  • International partners must comply with customs, duties, and local regulations
  • Kanha Universe is not responsible for delays caused by customs, force majeure, or partner-side errors

8. Customer Experience & After-Sales

  • Offer respectful and prompt customer communication
  • Coordinate with Kanha Universe for escalations or support queries
  • Avoid making commitments outside official policies

9. Confidentiality

All non-public information shared during the partnership—including pricing, designs, supplier details, and strategies—must be treated as confidential.

10. Compliance & Ethics

  • Local and international trade laws
  • Advertising and consumer protection regulations
  • Cultural and religious sensitivities associated with Lord Krishna

11. Termination of Partnership

  • With or without cause, with prior written notice
  • Immediate termination in cases of brand misuse or misconduct

12. Limitation of Liability

Kanha Universe shall not be liable for indirect, incidental, or consequential damages arising from partnership activities, except as required by law.

13. Amendments

Kanha Universe may update this Partner Policy periodically. Continued association implies acceptance of revised terms.

14. Contact Information

Kanha Universe – Partnerships Team
Email: accounts@kanhauniverse.com
Phone: +91 750607977